Green Trousers COVID-19 Statement

 

COVID-19 Measures

We would like to provide our current update regarding our operations here at Lynch Healthcare concerning Coronavirus (COVID-19).

At Lynch Healthcare we are as concerned as the rest of the community about Covid-19 and we are looking to put in place best practices to minimise risk both to our customers and to our staff as we complete our essential works.

We have no reported cases of Covid-19 within Lynch Healthcare staff. We have an open reporting system and our staff are dedicated to ensuring we support our customers throughout the next few months.

However we recognise that you and your loved ones, or the people you work with and our clients may be part of the more vulnerable groups for Covid-19, and we would like to work with you to ensure works are carried out in ways that minimise risk. 

Currently we are running ‘business as usual’ and taking precautionary steps to ensure we can continue our visits, installations and servicing. We understand the vital importance of keeping our services up and running to support our vulnerable service users and ensure business continuity.

 

Administration

Our offices are currently unaffected and normal service resumes. We will continue to monitor staff and our staff are to advise management immediately if they have become into contact with anyone with Coronavirus (COVID-19) or they are experiencing symptoms . On a regular basis we practise remote working in line with our business continuity plans. On Tuesday we carried out yet another working from home practise which again was a success. If we are required to close our offices are staff can continue to provide the same level of service and ensure business continuity. Our contact numbers will not be affected.

We have put in place a number of measures to ensure our installation, assessment and service staff cannot be a source of infection to our customers and that they are also protected:

  • Protective equipment/ clothing will be worn during any works. This will be new for every visit and disposed of in a sealed bag after each visit. This will consist of Face Mask, Gloves, Paper Boiler Suit and Shoe Covers.
  • Use of hand sanitizer and regular handwashing before gloves are put on and at the end of any job.
  • Daily monitoring and recording of temperature is being completed by each field service engineer. This will ensure that individuals do not have a temperature and have not had a temperature during the preceding days.
  • All surfaces/areas we will be working in will be cleaned with anti-bacterial wipes before and after any work is carried out or any areas the engineer comes into contact with.

 

Visits/Assessments

We currently ask that OTs contact the property before the joint visit and ask customers about their recent travel and their current health including whether people are self isolating. 

If any service user/family at the property has symptoms or is confirmed in having the virus, we will wear additional PPE including protective suits/gloves/facemarks and will dispose of those PPE  as per our robust disposal policy. We will also ensure the person with symptoms/virus is in a different room wherever possible to the assessor (this is often the case anyway). 

Our staff have hand sanitiser and wipes with them so will ensure they are clean when entering and leaving the property.  If they are required to touch a surface this will be wiped before and after this is touched.

If OT’s are unable to complete a joint assessment we will continue with assessments and provide the OTs with the site survey and quotation as our normal process. Our assessors will be available via telephone to discuss the survey with OTs during or after the visit – this is currently working successfully in other contracts. 

 

Installations

We will contact the property before the installation and ask customers about their recent travel and their current health including whether people are self isolating. 

We are trained to work safely with Asbestos. We are currently taking a similar approach. Our engineers will wear additional PPE including protective suits/gloves/facemarks and will dispose of those PPE as per our robust disposal policy. We will also ensure the person with symptoms/virus is in a different room wherever possible to the assessor (this is often the case anyway). Our staff have hand sanitiser and wipes with them so will ensure they are clean when entering and leaving the property.  If they are required to touch a surface this will be wiped before and after this is touched.

 

Servicing/Repairs

Again as per installations we will contact the property before the servicing/repair and ask customers about their recent travel and their current health including whether people are self isolating. 

We are trained to work safely with Asbestos. We are currently taking a similar approach. Our engineers will wear additional PPE including protective suits/gloves/facemarks and will dispose of those PPE as per our robust disposal policy. We will also ensure the person with symptoms/virus is in a different room wherever possible to the assessor (this is often the case anyway). Our staff have hand sanitiser and wipes with them so will ensure they are clean when entering and leaving the property.  If they are required to touch a surface this will be wiped before and after this is touched.

We hope this pandemic passes quickly and that Lynch Healthcare can support you through this time. Please do not hesitate to contact us if you have any questions.  Also if you hear of other best practices please let us know so that we can review their implementation at Lynch Healthcare.

We will continue to update you if we are required to change our approach.

We can assure you we will continue to do everything we can to maintain and ensure business continuity.

We hope you all stay safe and healthy during this time.

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